Jeffrey Sanchez-Burks

William Russell Kelly Professor of Business Administration
Professor of Management and Organizations

Education
PHD University of Michigan 1999
MA University of Michigan 1996
BA California State University
Northridge 1994
Biography

J. Sanchez-Burks (JSB) is a cultural psychologist and behavioral scientist, as well as an endowed Professor of Management and Organizations at the University of Michigan’s Ross School of Business.  An award-winning scholar and executive educator, his research explores the role of emotion, culture, and group dynamics in organizational life — with a focus on leading innovation and driving engaged, sustainable change. 

 

He brings a global perspective to his work, having consulted in 35 countries across five continents. His online Coursera course on Emotional Intelligence has reached over 65,000 students and is available in 22 languages. 

 

His forthcoming book with HarperCollins offers a fresh approach to structuring work life—one that draws on deeply human experiences to foster meaningful collaboration, boost creativity, and enhance productivity. Outside the classroom and off the page, he chases the torture of ultra-endurance cycling and the energy of live music.

Latest Faculty News & Research
Team Members' Emotional Displays as Indicators of Team Functioning
Authors
Homan, A., van Kleef, G. & Sanchez-Burks, J.
Published Date
2016
Authors
Homan, A., van Kleef, G. & Sanchez-Burks, J.
Source
Cognition and Emotion
Volume
30
Issue
1
Pages
134-149
Authors
Sanchez-Burks, J. (with Leung, A K.-y., Kim, S., Goncalo, J., Ong, L., Qiu, L., and Polman, E.)
Published Date
2012
Authors
Sanchez-Burks, J. (with Leung, A K.-y., Kim, S., Goncalo, J., Ong, L., Qiu, L., and Polman, E.)
Source
Psychological Science
Volume
23
Issue
5
Pages
502-509
When truisms are true.
Authors
Sanchez-Burks, J. , Kim, S. and Polman, E.
Published Date
2012
Authors
Sanchez-Burks, J. , Kim, S. and Polman, E.
Source
The New York Times (Sunday Op-Ed)
Issue
Feb 25
Pages
SR12
A gift that takes its toll: Emotion recognition and conflict appraisal.
Authors
Bechtoldt, M., Beersma, Rohrmann, S., & Sanchez-Burks, J.
Published Date
2011
Authors
Bechtoldt, M., Beersma, Rohrmann, S., & Sanchez-Burks, J.
Source
European Journal of Work and Organizational Psychology
Volume
101
Issue
2
Pages
337-353
Being Characterizable: Friend or foe matters.
Authors
Ybarra, O., Keller, M., Chan, E., Garcia., S., Sanchez-Burks, J., Morrison, K., & Baron, A.
Published Date
2010
Authors
Ybarra, O., Keller, M., Chan, E., Garcia., S., Sanchez-Burks, J., Morrison, K., & Baron, A.
Source
Social Psychology and Personality Science
Volume
1
Issue
3
Pages
259-267
What about me? Understanding majority perspectives on multiculturalism in the workplace.
Authors
Plaut, V. C., Stevens, F., Buffardi, L., & Sanchez-Burks, J.
Published Date
2010
Authors
Plaut, V. C., Stevens, F., Buffardi, L., & Sanchez-Burks, J.
Source
Journal of Personality and Social Psychology
Volume
101
Issue
2
Pages
337-353
Emotional Aperture: The accurate recognition of collective emotions.
Authors
Sanchez-Burks, J. & Huy, Q.
Published Date
2009
Authors
Sanchez-Burks, J. & Huy, Q.
Source
Organization Science
Volume
20
Issue
1
Pages
22-34
Fluidity and performance in intercultural workplace interactions: The role of behavioral mirroring and social sensitivity.
Authors
Sanchez-Burks, J., Bartel, C., & Blount, S.
Published Date
2009
Authors
Sanchez-Burks, J., Bartel, C., & Blount, S.
Source
Journal of Applied Psychology
Volume
94
Issue
1
Pages
216-223
Advances in Positive Organizational Psychology
Authors
Ybarra, O., Kross, E., Lee, D., Zhao, Y., & Sanchez-Burks
Published Date
2013
Authors
Ybarra, O., Kross, E., Lee, D., Zhao, Y., & Sanchez-Burks
Source
Emerald Group Publishing, UK
Toward a more contextual, psychological and dynamic model of emotional intelligence.
A. Bakker
Culture and Group Processes
Authors
Sanchez-Burks, J., (with Uhlmann, E.)
Published Date
2013
Authors
Sanchez-Burks, J., (with Uhlmann, E.)
Source
Oxford University Press.
Outlier Nation: The cultural psychology of American workways.
M. Yuki and M. Brewer
The Handbook of Conflict Management.
Authors
Sanchez-Burks, J. (with Brett, J. & Behfar, K.)
Published Date
2013
Authors
Sanchez-Burks, J. (with Brett, J. & Behfar, K.)
Source
Edward Edgar Publishing, UK
Managing cross-cultural conflicts: A close look at the implication of direct versus indirect confrontation.
N. Ashkanasy and K. Jehn
Handbook of Positive Organizational Scholarship.
Authors
Ybarra, O., Rees, L., Kross, E., & Sanchez-Burks, J.
Published Date
2011
Authors
Ybarra, O., Rees, L., Kross, E., & Sanchez-Burks, J.
Source
Oxford University Press.
Social-emotional intelligence.
K. Cameron & G. Spreitzer