Explore the faculty research, thought leadership, and groundbreaking philosophies that established Michigan Ross as one of the world’s top business schools.
Franchised chains have an outsize influence on the economy: firms involved in a variety of business activities are organized as franchised chains and they employed over 9.6 million workers in the United States in 2017 according to the Census Bureau. Professor Francine Lafontaine's pioneering work on franchising shows that the success of this organizational form across various sectors results from the franchisor and franchisee specializing in the activities they are best suited to. Specifically, the franchisor specializes in creating and supporting the business format and brand, where scale is especially beneficial, and the franchisee optimizes operations locally, where their knowledge and efforts are particularly valuable. Lafontaine's work in this area has informed the choices that franchisors make and the nature of the contracts they use, and also the debate over legislation that aims to address the alleged shortcomings of the franchising organizational form.
Her work suggests caution in developing potential public policy changes as consumers, existing and potential franchisees, as well as their employees stand to lose in the long term if franchising becomes less competitive as a form of organization. More broadly, Lafontaine's research has made seminal contributions to our understanding of how firms interact with each other in the process of procuring inputs or distributing their products, and prompted her appointment as Director of the Bureau of Economics at the FTC in 2014-15. In particular, her research has shown that factors driving vertical integration and vertical contracting can be very different from those motivating horizontal mergers, so analyses of vertical mergers should start from a different premise compared to analyses of horizontal mergers. Her detailed analyses of franchise contract terms, as described in her book The Economics of Franchising, provide further reasons why, in her view, the rule of reason continues to be the right approach in antitrust cases involving vertical restraints.
Since the COVID-19 pandemic, the public K-12 education system has faced significantly high teacher turnover and poor retention rates. Teachers have faced increasing pressure to achieve academic success while challenged with growing class sizes, reduced funding, and learning loss from the pandemic. This problem has been incredibly difficult to correct, and public school districts across the country have not been able to address it cost effectively.
In their paper, “Stopping the Revolving Door: An Empirical and Textual Study of Crowdfunding and Teacher Turnover,” Professors Samantha Keppler, Jun Li, and Andrew Wu conducted a study of data from the largest teacher crowdfunding site, DonorsChoose, to study the effect of crowdfunded projects on teacher retention. The team found that teachers are less likely to leave their schools and the state public school system when their projects are funded. Assessing teachers’ project request essays, they identified that teachers who received funding for unique projects or requested resources to improve their classroom environment had higher retention rates.
Their paper is the first to identify the effect of crowdfunding on teacher retention. It provides initial, strong evidence that the effect is positive, showing that teachers funded on DonorsChoose are 1.6 percentage points (pp) less likely to leave their schools and 1.9 pp less likely to leave the teaching profession — a 14% and 41% reduction versus baseline turnover and attrition rates, respectively.
Due to the demonstrated impact of teacher-driven crowdfunded projects, DonorsChoose has partnered with eight states to spend COVID-19 education relief funding on teacher crowdfunding projects. To date, these partnerships have funded over $100 million of teacher projects from over 100,000 teachers, impacting over 10 million students.
Previously, it was commonly believed that the media had little role to play in capital markets -- that they neither produced information nor disseminated information in a meaningful manner. Professor Greg Miller questioned this logic and set out to see if there was empirical evidence that would support such an assumption.
Miller found that the business press acted as a corporate watchdog that was instrumental in uncovering financial misconduct. As such, the business press was no longer viewed as talking heads, but as investigative journalism which brought value to the market through the governance role it played. With the more recent introduction of social media, many believed that social media had no role to play in capital markets. A team of researchers from U-M, including Beth Blankespor, Miller, and Hal White, decided to take a novel approach and see if social media could improve capital market outcomes.
Their work was the first to show that social media played an important role in disseminating corporate financial information. Their foundation of research was instrumental in corporate investor relation groups adopting social media to disseminate information to market participants.
Following the decision of Dobbs v. Jackson Women's Health Organization by the U.S. Supreme Court, abortion restrictions within the United States have proliferated, and it is reasonable to expect that access to abortion services will be even further reduced in the future. The work of Associate Professor Sarah Miller investigates the impact of abortion denial using new linkages between data from the Turnaway Study and administrative records in credit reports. The Turnaway Study was a path-breaking study from the University of California San Francisco that recruited women seeking abortions, some of whom had pregnancies that just exceeded the gestational age limit of the clinic they attended and were denied abortions, others who fell just below this limit and were able to receive the abortion they sought. Miller and her co-authors found that women denied an abortion and those who received an abortion were on similar trajectories before the denial, but those denied an abortion experienced a large spike in financial problems such as unpaid bills and public records (such as bankruptcies and liens). This spike in financial problems persisted for the full six-year follow-up period that the authors had access to. The results provide evidence counter to the narrative that abortion is exclusively harmful to women who receive one (because of, for example, the regret they may feel after receiving an abortion). Instead, it suggests that giving women control over the timing of their reproduction allows them greater financial stability and self-sufficiency.
The Dare to Dream grant program is an initiative by the Zell Lurie Institute for Entrepreneurial Studies. It provides funding to U-M students interested in exploring and pursuing entrepreneurial ventures.
The student grant program offers three different tracks targeted toward early-stage students looking to develop a business concept to integrate entrepreneurship into their academic studies, students who have already developed a business concept and are seeking to validate and assess the feasibility of their idea, and students who are ready to launch their ventures.
Professor Jim Walsh was elected as the 65th president of the Academy of Management in 2006, making him only the second Michigan faculty member to lead the Academy. Walsh took stock of the approximately 16,000 members who lived in more than 100 countries at the time and noted that very few of them resided on the continent of Africa. Knowing that Africa, the cradle of civilization, is home to over a billion people and more than 1,000 universities and that the continent was poised for enormous population and economic growth, he wanted to bridge the gap and reach out to the teacher-scholars on the continent. Fully aware of the terrible history of colonization, he decided to simply create space for colleagues in Africa to meet their colleagues from the rest of the world. The first step in the process was to work with others to co-found the African Academy of Management. His continued work culminated in a 2013 AOM Africa Conference, in which approximately 300 colleagues from the world over journeyed to Johannesburg to share and imagine new research and teaching ideas. Since that time, the Africa Academy of Management has hosted a number of faculty development workshops, launched the Africa Journal of Management, and held conferences across the continent. In short, Africa-centered scholarship has burgeoned. Beyond that, the Ross School was just granted affiliate member status in the Association of African Business Schools. Professor Walsh wanted to be sure that we too are a part of the emerging scholarly conversations and evolving business practices on the continent.
The research of Assistant Professor Eric Zou began with the observation that regulatory monitoring of pollution is often spatially sparse, temporally intermittent, or even nonexistent in developing-country settings. In a pair of papers titled "Unwatched Pollution: The Effect of Intermittent Monitoring on Air Quality" and "What's Missing in Environmental (Self-)Monitoring: Evidence from Strategic Shutdown of Pollution Monitors," Zou and his co-authors studied the strategic interaction between pollution monitoring and air quality.
These two papers demonstrate that intermittency in regulatory monitoring causally affects pollution outcomes and vice versa -- high pollution can induce selective monitoring. The evidence highlights a general principle-agent challenge of environmental federalism: local agencies are in charge of self-monitoring and enforcing federal environmental standards.
At the same time, these local agencies bear the regulatory penalties if their own data suggest that violations occurred. In a third paper titled "From Fog to Smog: The Value of Pollution Information," Zou and his co-authors found that pollution information disclosure triggered a dramatic change in public awareness of pollution issues, which in turn translated to increased avoidance behavior among members of the public and improved health.
This paper is among the first to document social, behavioral, and health changes when a highly polluted country without publicly available pollution information transitions to a new regime that makes it possible to openly discuss pollution issues and to find and use pollution information in real time.
Currently organized by the Sanger Leadership Center, the Leadership Crisis Challenge partly came about based on Sue Ashford’s vision as the then head of the Ross Leadership Initiative and the enthusiasm of students wanting to create more venues to discuss complex and problematic business issues, such as the role of business in addressing society's most difficult problems and how businesses and other leaders might think about tensions between financial and environmental goals. Additionally, there was an interest in understanding how students, as future leaders, might best think about issues of corporate social responsibility. The LCC was intended to address those student interests by putting students in groups of four and asking them to exercise their courage, judgment, and integrity in response to a complex crisis situation and under strict time pressure. In the crisis challenge, students are confronted with a complex case for which there is no right answer or winning position – there are just tradeoffs. Built into the case are some of the most vexing questions of the day, including: What does a company “owe” the community in which it does business? Should the natural environment be sacrificed for shareholder wealth? Can companies admit wrongs in today’s aggressive legal climate? With the input of previous participants, the Net Impact club, and members of the faculty, a new case is prepared every year and overseen and judged by Michigan Ross community members, business leaders, and alums.
Professor Gautam Kaul and two former PhD students, in their seminal 1994 study titled, "Transactions, Volume, and Volatility" convincingly argued and verified empirically that it is the occurrence of a trade in a certain direction rather than its dollar value (or volume) that has the greatest effect on prices, hence the greatest relevance when assessing the liquidity of the market where that trade took place. A trade sign is determined by the buyer or seller's information, while market conditions determine trade amount and price. This is a simple yet extremely powerful notion that was originally predicated in theory but had no empirical support before their 1994 study. The publication of this study opened the door to the accurate measurement and needed assessment of market liquidity. These days, the approach they recommended is widespread in its use.
The inception of the Journal of Public Policy and Marketing dates back to 1982 when it was founded by Tom Kinnear, a prominent faculty member from the Michigan Business School. Its initial name was Journal of Marketing and Public Policy. However, due to concerns raised by the American Marketing Association about potential confusion with the Journal of Marketing, it officially adopted its current name in 1983. The primary motivation behind the journal's creation was the growing interest among marketing academics in public policy during that era. During the 1970s and early 1980s, there was a growing interest in issues concerning the intersection of public policy and marketing. This interest encompassed various aspects, including advocacy for children's rights, as well as concerns related to other vulnerable groups such as the elderly, ethnic communities, and those with low income; the environmental impact of consumption and the emergence of what is now termed the "green consumer"; the adoption of energy-efficient practices by consumers following significant increases in gasoline, electric, and natural gas prices; evolving product liability doctrines that were becoming more lenient in terms of protective measures; food labeling and nutritional aspects; new consumer protection laws and measures. It is noteworthy that many of these trends are still relevant today, albeit with some shifts in emphasis, such as the increased focus on climate change.
The late 1990s ushered in a revolutionary view across the social sciences centered around the power and importance of studying strengths, better understanding how people thrive, and how systems seize opportunities for creating excellence. Michigan Ross led the way in advancing this fundamental research shift in the field of management and organizations, with many scholars publishing seminal research in the field. In 2002, three faculty members, Jane Dutton, Bob Quinn, and Kim Cameron, founded the Center for Positive Organizations to encourage rigor in this growing field of research and to serve as a home for a large network of scholars interested in pursuing this line of inquiry. As the field has grown over the years, Positive Organizational Scholarship has influenced how management is taught and practiced. CPO at Michigan Ross is a leader in helping teachers and students tap into this body of evidence and learn about this research through innovative courses and developmental learning programs. Those tools include the "Reciprocity Ring", a dynamic group exercise that applies the “pay-it-forward” principle while creating high-quality connections, and the "Reflected Best Self Exercise", which helps you see who you are at your best to engage you to live and work from that powerful place daily.
The article "Social Distancing as a Control Mechanism" by Professor James Westphal, is part of a larger stream of research that developed a more sociological perspective on corporate leadership and governance, an area of scholarship that had been largely dominated by economic perspectives into the 1990s. In a series of studies, Westphal and colleagues revealed a collection of social and psychological mechanisms by which governance policies, structures, and practices that were assumed to promote the economic interests of shareholders and other stakeholders were frequently subverted in ways that served the interests of powerful corporate elites. One such mechanism was "social distancing," a social sanction in which corporate directors who participated in governance reforms that threatened to increase board control over top management at one firm were socially isolated and even ostracized at other firms where they served on the board. They were less likely to be invited to informal meetings, and other directors were less likely to build on their comments and suggestions or solicit their opinions on strategic issues in formal board meetings. Directors who experienced social distancing, witnessed it firsthand, or were socially connected to a director who experienced it, were less likely to participate subsequently in elite-threatening actions. In that sense, the social distancing that Westphal identified parallels and anticipates the social distancing that we all learned about and practiced during the COVID-19 pandemic. But unlike social distancing during a pandemic, social distancing in corporate leadership, like the other social and psychological mechanisms that the authors uncovered, helped maintain a system that serves the interests of a powerful few rather than the many who depend on it for employment, goods and services, and wealth creation.
The paper "Quantity Flexibility Contracts and Supply Chain Performance" by Professor Bill Lovejoy and his colleague, Andy Tsay from Santa Clara University, was published in Manufacturing & Service Operations Management in 1999. The paper delves into the concept of quantity flexibility in supply chain contracts and its potential to deal with demand uncertainties. This influential work formally captured the practice of “funneling” variability over time, whereby more variability is tolerated in earlier planning phases and less tolerated over time as the delivery date approaches. This paper has specifically led to further studies on the optimal design and effectiveness of supply chain contracts, enhancing the field’s understanding of tactical and strategic issues in supply chain management. Researchers have built on Tsay and Lovejoy's model to study the application of QF contracts in different industrial contexts and their interactions with various supply chain configurations. The concept and modeling presented in this paper have become a prominent part of the academic discourse on supply chain coordination, influencing subsequent studies in inventory management, order variability, and supply chain profitability. Thus, the paper's impact is significant and broad, inspiring much-needed research on flexible, cooperative strategies for supply chain optimization.