Identify and define a customer service operating model for the future core consumer of UnitedHealthcare's commercial insurance business.

Develop a marketing and growth plan to improve the efficiency of the operation to meet future expansion goals.  

Deliver a fully operational pilot of an education initiative targeting university faculty and students.

Create the pro forma, market research, and recommended approach for engaging with advertisers on medical content pages.

Develop a mission control to monitor OneMagnify marketing performance across digital channels and create an a la carte pricing menu for the services we provide our clients.

Establish a five-year product road map for current and developing portfolio offerings

Design a comprehensive innovation-based growth plan for SoBe that refines its brand positioning and articulates a new marketing strategy.

Recommend ways to increase and improve the unit profit for ancillary services offered onboard.

Outline strategic business plan for how Hyatt can engage in a sharing economy

Develop an executable strategy to develop new healthcare IT consulting service offerings based on our organization’s existing capabilities and market trends.

Develop KMC's East and Central African Market Strategy which will include insights to the potential target market, product offering, and related pricing